Your privacy is more than a legal obligation to uw99 — it is our genuine commitment to every user who entrusts us with their personal data. This document clearly explains how we collect, use, store, and protect your information.
Uw99 has built a comprehensive data protection framework based on six core principles to ensure your personal information remains secure at all times.
All data transmitted between your browser and uw99 servers is protected using TLS 1.3 encryption with 256-bit keys. No third party can intercept or read the information you send to us.
Your personal data is stored in data centres equipped with multi-layered physical and digital protection. uw99 servers use automatic backup systems and 24/7 monitoring to ensure your data remains safe and intact at all times.
Only specifically authorised uw99 staff may access user data, and every access is recorded in an immutable audit log. The principle of least privilege is enforced at all levels of the organisation.
Uw99 has never and will never sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not our business commodity.
You have the right to request a copy of your personal data we hold, correct inaccurate information, or request deletion under certain circumstances. Contact our support team and we will assist you within 14 business days.
You have full control over marketing communications from uw99. You may opt out of promotional emails, SMS notifications, or WhatsApp messages at any time through your account settings.
Welcome to the uw99 Privacy Policy. This document is designed to transparently and comprehensively explain how the uw99 platform ("we", "uw99") collects, uses, stores, discloses, and protects your personal information as a user accessing or using our services at uw99.ml.
This Privacy Policy applies to all users of the uw99 platform, including those who register an account, browse the website without registering, use the uw99 mobile app, or interact with uw99 through any of our official communication channels. By using uw99 services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions uw99. In the event of any conflict between the two documents, the Terms and Conditions shall apply to contractual matters, while this Privacy Policy shall apply to all matters relating to personal data handling.
Important Note: uw99 is committed to complying with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). We take our responsibilities as a responsible data controller seriously.
Uw99 collects personal data through several means — directly when you register or use the platform, automatically through standard tracking technologies, and in certain cases, from trusted third-party sources. The following are the categories of data we collect:
| Data Category | Example | How It Is Collected |
|---|---|---|
| Identity | Name, IC, date of birth | Registration / KYC |
| Contact | Email, phone, address | Registration / profile |
| Financial | Bank accounts, e-wallets | Deposit / withdrawal |
| Technical | IP, device, browser | Automatic / cookies |
| Transactions | Deposit history, wagering | Platform activity |
| Marketing | Promotional preferences, campaign responses | User interactions |
Uw99 uses your personal data only for lawful, reasonable purposes directly related to the provision of platform services. We do not process your data beyond what is required for the following purposes:
uw99 does not use your personal data for automated decision-making that has legal or other significant effects on you without prior human review.
Uw99 understands that your trust depends on confidence that your personal data will not be shared indiscriminately. We do not sell, rent, or trade your data. However, in certain limited circumstances, uw99 may need to share your data with the following parties:
Uw99 works with trusted service providers to operate certain parts of the platform, including payment processors, identity verification (eKYC) providers, cloud service providers, and data analytics companies. All such providers are required to comply with strict privacy policies and may only use your data for purposes agreed upon with uw99.
Uw99 will disclose user data to government authorities, regulatory bodies, or law enforcement agencies when required by law, court order, or valid legal process. In such situations, uw99 will endeavour to notify the affected user (where permitted by law) before or after the disclosure is made.
In the event of a merger, acquisition, or asset transfer involving uw99, user data may be transferred as part of the business assets. Users will be notified in advance should this occur and will be given appropriate choices regarding their data.
All cross-border data transfers are carried out in accordance with recognised protection mechanisms, including standard data transfer agreements and adequacy assessments. uw99 does not transfer data to countries that lack adequate data protection standards.
The uw99 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyse how users interact with our platform. Cookies are small text files stored in your browser or device.
You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, or block cookies. Please note, however, that disabling essential cookies may affect your ability to log in or use certain features of the uw99 platform.
Uw99 retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. Our data minimisation principle ensures that data is not retained beyond its legitimate purpose.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Ongoing account management |
| Financial transaction records | 7 years after transaction | Legal requirements & taxes |
| KYC Documents | 5 years after account closure | AML/KYC Compliance |
| Activity & session logs | 90 days | Security & audit |
| Customer support communications | 3 years | Referrals and improvements |
| Marketing data | Until you withdraw consent | Based on user consent |
Upon expiry of the retention period, your personal data will be securely deleted or anonymised in a manner that ensures it can no longer be linked to you personally.
As a uw99 user, you have certain rights regarding the personal data we hold and process. uw99 respects and facilitates the exercise of these rights:
To exercise any of the above rights, please contact the uw99 customer support team via Live Chat or Telegram. We will process your request within 14 business days. For more complex cases, this period may be extended up to 30 days with prior notice to you.
Uw99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, alteration, or accidental disclosure.
Data Breach: In the event of a data breach affecting your personal information, uw99 is committed to notifying you within 72 hours of becoming aware of the breach, in line with industry best practices and applicable legal requirements.
The uw99 platform is strictly for users aged 18 and above. uw99 does not knowingly collect, process, or store any personal data from individuals under the age of 18.
If uw99 becomes aware that personal data belonging to a minor (an individual under 18 years of age) has been collected unintentionally, we will take immediate steps to delete that data and close the associated account. If you believe that uw99 may have collected data from someone under 18, please contact our support team promptly so we can take appropriate action.
Uw99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant operational reasons. Any changes made will be displayed on this page with the latest "Updated" date.
For material or significant amendments — such as changes to how we use your data or new rights granted to you — uw99 will provide clearer notice, either via email to the address registered on your account, an in-platform notification, or a prominent notice banner on the uw99 website.
We encourage you to review this Privacy Policy periodically to stay informed about how uw99 protects your information. Your continued use of the uw99 platform following any amendments constitutes your acceptance of the updated Privacy Policy.
Previous versions of this Privacy Policy are kept in our archive. If you require a copy of an earlier version, please contact the uw99 support team and we will provide it for you.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how uw99 handles your personal data, our team is ready to assist. You may reach us through the following channels:
The uw99 Data Protection Officer (DPO) team will handle all privacy-related enquiries with care and professionalism. We are committed to responding within 3 business days for general enquiries and 14 business days for formal data rights requests.
Official Complaints: If you are dissatisfied with how uw99 handles your privacy complaint, you have the right to file a formal complaint with the Personal Data Protection Department (PDPD) of Malaysia or the relevant data protection authority in your jurisdiction.
Your personal data is fully protected by the highest-level security systems. Register now and enjoy a safe, fair, and exciting online betting experience with uw99.